Infranexis, Inc. ("Infranexis", "we", "us", or "our") operates infranexis.com and our product websites (causa.infranexis.com, lens.infranexis.com, forge.infranexis.com). This Privacy Policy explains what information we collect, how we use it, and your rights.
Account information. When you sign up for any Infranexis product, we collect your email address, name, and optionally your company name.
Usage data. We collect anonymous, aggregated metrics about how you use our products — pages visited, features used, and product-specific counters (for example, Lens collects bytes filtered and logs dropped — never log content).
Communications. If you contact us by email or submit a form, we retain that correspondence.
Payment information. Billing details are handled directly by our payment processor (Stripe). We do not store full card numbers.
Our products are designed with data minimisation as a core principle:
We do not sell your personal data to third parties.
We share data only with:
We retain account data for as long as your account is active and for 90 days after deletion, unless a longer period is required by law. Anonymous usage metrics may be retained indefinitely in aggregated form.
We use industry-standard controls including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No system is perfectly secure — if you believe your account has been compromised, contact [email protected] immediately.
Our marketing websites use minimal cookies for analytics and session management. We do not use third-party advertising cookies. You can disable cookies in your browser settings; some product features may not work correctly without session cookies.
Depending on your location, you may have rights including:
To exercise any of these rights, email [email protected]. We will respond within 30 days.
Infranexis is based in the United States. If you access our services from outside the US, your data may be transferred to and processed in the US. We rely on Standard Contractual Clauses for transfers from the EEA and UK.
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have done so, contact us and we will delete it promptly.
We may update this policy from time to time. Material changes will be notified by email (for registered users) or by a prominent notice on this page at least 14 days before taking effect.
For privacy-related questions: [email protected]
For security issues: [email protected]
General: [email protected]